Change management Essay Example | Topics and Well Written Essays - 750 words

Change management - Essay Example Change management could either be individual change management or organizational change management. The individual change management consists of three steps – unfreezing, adapting to change and refreezing. The in the first stage the existing mind-set has to be released and then the confusion and transition starts. In the third stage the new mind-set is crystallized and the individual’s comfort levels returns to the previous level. There has to be awareness why change is needed, desire to support and participate in the change, the knowledge how to change, the ability to implement new skills and behavior, and finally sustain change. Organizational change management requires processes and tools for managing the people side of the change at an organizational level. The management needs to first detect the trends in the macro and micro environment. Change in an organization can be due to downsizing, redundancy, change of management through mergers and acquisition, change due to expansion, and most important due to the advancements in technology. According to Worrall, Campbell & Cooper (1999) redundancy is the most evocative and fear inducing form of organizational change for many workers. Landale (2004) believes motivation is the key to empower the staff and get the front line managers to take collectively responsibility. A study by Patterson et al., (1997) confirmed that management of people was more important than the combined effect of strategy, product, service quality, or even the manufacturing technology or the expenditure on R&D (cited by Gollan, 2006). There is a definite relationship between employee performance and their attitude. Communication organizational aims and objectives are important. Difficult issues can be resolved through discussions. Honesty, trust, openness, employee participation, all helps to achieve high motivation among staff. Recognition of staff through promotional material also helped to