Comparison Between Gold Rates and Sensex Essay Example for Free

Comparison Between Gold Rates and Sensex Essay Correlation : Correlation is a statistical technique that can show whether and how strongly pairs of variables are related. Correlation is computed into what is known as the correlation coefficient, which ranges between -1 and +1. Perfect positive correlation (a correlation co-efficient of +1) implies that as one security moves, either up or down, the other security will move in lockstep, in the same direction. Alternatively, perfect negative correlation means that if one security moves in either direction the security that is perfectly negatively correlated will move in the opposite direction. If the correlation is 0, the movements of the securities are said to have no correlation; they are completely random. Regression analysis: It involves identifying the relationship between a dependent variable and one or more independent variables. Case Analysis The initial analysis compares two Asset index prices the SENSEX and the GOLD. The Sensex has the top 30 stocks. The Gold is an important Asset in terms on Investment as it also offers the benefit on diversifying the Portfolio risk. To apply the Correlation and regression concept, we consider an investor who plans to invest in Gold looking at the rise in the gold prices. He is still reluctant if he should choose Gold as an investment option or if he should consider investing in some other investment options based on Sensex. as on 15th September 2012. Hence, he plans to carry out a research on the same, for which he attends a seminar on â€Å"Investment Opportunities†. There was a debate amongst the Financial Analysts â€Å"Does Sensex rates affect Gold prices?† Analyst1 : Gold prices have been on an uptick since 2000, while the stock market declined from 2000 to 2003 and then again in 2008. Hence, Sensex fluctuation does not determine the Gold prices i.e. rise in Sensex might not always lead to rise in gold price. Analyst 2: Through the recovery phase that commenced in 2003, gold prices kept rising. Analyst 1: Gold prices normally appreciates in value. Analyst2: Fluctuations in Gold prices are determined by the fluctuations in Sensex i.e.: Decline In sensex. This created a confusion. Hence, to clarify the confusion he plans to study the price trends of the Gold rates and the Sensex for the dates ranging from June 1st’2012 – August 31st2012. After checking the correlation he found that the correlation between the closing prices on Gold and Sensex was 0.24 which was weak. Thus, he decided that Sensex rates was not the only factor to consider investment in Gold. Otherwise, Gold is a good option for investment as it provides diversification and hedging in investment. Conclusion: Correlation between Gold and Sensex is 0.24 which is positive and weak. Thus, based on this correlation change in Sensex has an effect on Gold rate but it is very small.

Total Quality Management Essay Example for Free

Total Quality Management Essay INTRODUCTION The level of risk and uncertainties in operation of contemporary business requires that managers of businesses come up with unique decision-making that will bring about strategies, which their rivals would find difficult to imitate. This will position them in a vintage point of curving a niche over their competitors. Information technology is a useful tool that enhances the modeling process for business organization; which ensure effective decision making process. Business intelligence tool in recent times have greatly assisted business organizations in fashioning out effective strategies that would position their organizations i9n meeting their objectives and goals by adequately utilizing its resources to cope with the environment they operate in. an organization need to carry out a vibrant, pragmatic and effective strategy for it to adequately compete in an industry with high dynamic level of ways of conducting business, and high level of uncertainties and risks. Thus, to have that strategy that would give the organization a niche over its rivals, business intelligence tools are used by reorganization in supporting their strategic planning and strategic management. According to Vriens (2004), Due to the increasing complexity and dynamics of the environment the need to produce relevant ‘actionable’ intelligence is increasing as well. Because, of, for instance, increased global competition, (speed and impact of) political changes, and rapid technological developments. With the rapid changes and stiff competition the selection of the right business intelligent tool would go along way in bringing about effective strategic management which result in total quality management. CONCEPTUALIZATION OF TERMS Quality: According to Dale (2003: 4), the term  Ã‚  Ã‚   quality has no universally accepted definition. But it is usually associated with distinguishing one organization product, service, event, person, result, action or communication from another. â€Å"Internationally definition of quality is the degree to which a set of inherent characteristics fulfils requirements.† â€Å"It is also defined as that which gives complete consumers satisfaction.†Ã‚   (Bert Dearborn Ltd, cited in Dale 2003) USING INFORMATION TECHNOLOGY AS BASIS FOR TOTAL QUALITY MANAGEMENT (TQM) WITHIN AN ORGANIZATION TQM entails the delivery of quality in every process of organizational operations. Through information technology tools, which comprises of business intelligence tools, adequate planning is ensured, which result in quality delivery. Business Intelligence tools, such as data mining, data warehousing, OLAP etc, support an organization in its strategic management plans. This, they do by providing the organization with the necessary data in which its strategic plans are based upon. Effective strategic management, which entails immediate strategic planning and long-term forecast plans, has to depend on the availability of vital information for it to adequately meet the organization’s objectives and goals. This information needed to support the strategic management of an organization is derived from the database provided by different business intelligence tools. Database derived from business intelligence tools, such as Data Mining (DM), forms the bases on which strategic management information are derived for planning for an organization. According to Thearling (1995), Database marketing supports a variety of business processes. It involves transforming a database into business decisions. For building a new catalog for a retailing business, the historical database of customers would be utilized; this will include information on their location, zip code, sex, age etc. database marketing software would use this information to build a model of customer behavior that would generate a mailing list of customers most likely to respond to a new catalog. The catalog built, would enable the marketing organization to strategize in line with the information derived from the data mining process. This goes to show that data mining business intelligence tool is a supporting tool for strategic planning and not a solution-proffering tool for business problem (ibid). The importance of generating vital information for effective decision making through the aid of business intelligence tool, is further buttressed by Vriens (2004), To (re-) formulate their strategy; organizations need to collect and process information about their environment- about, for instance, competitors, customers, suppliers, governments, technological trends or ecological developments. FOUR STAGES OF TQM THAT IS OPERATED THROUGH INFORMATION TECHNOLOGY IN AN ORGANIZATION The aim of TQM in an organization is to bring about perfection in the processes of an organization. This perfection leads to qualitative service delivery, which results in the satisfaction of clients needs. There are four stages in the implementation of Total quality Management (TQM) for an organization. Information technology plays significant roles in the effective and efficient accomplishment of these four TQM stages. The four identified stages to a successful implementation of TQM in an organisation include: The diagnostic phase: under this phase the organisations seek to find out those ways and pattern it would operate in order to bring about the delivery of quality service to its customers. In TQM diagnostic stage, it is mostly focus in analytical thinking. Its strength is in developing simple problem-solving algorithms that can be easily disseminated for mass use. Its Diagnostic methods are based on linear- cause-and-effect relationships. This makes TQM most effective in dealing with physical properties and the types of problems that can be isolated. The Diagnostic phase involves the setting out of questions that is vital in brining about a positive turn around in the quality state of products or services to the consumer. Diagnostic methods of TQM are based on linear- cause-and-effect relationships. This makes TQM most effective in dealing with physical properties and the types of problems that can be isolated. The diagnostic phase in TQM has to with raising questions about those functional part of the organisation activity, that is not well carried out. Thus, solutions on how these observed problem are prescribed the planning stage of TQM has to do with the drawing out of ways in which the diagnosed problem and intended functions for improvement, how they would be carried out.Diagnostic methods of TQM are based on linear- cause-and-effect relationships. This makes TQM most effective in dealing with physical properties and the types of problems that can be isolated. In this stage of TQM implementation those fundamental question can be diagnosed through business intelligent information tools, such as data mining, data warehousing. These business intelligient tools provide the data on which diagnoses could be applied on for effective planning. â€Å"Careful planning and goal setting during the diagnostic stage can overcome many of the problems of evaluation and institutionalization, especially where TQM is in place. Diagnostic information can be obtained from observations, questionnaires, interviews, and records. This stands as a major source of deriving a useful tool in analyzing and seeing those sphere of the organizational activities where quality performance can be improved upon. Thus, vital questions are raised in this effect†. (Jamshid 2005). Under this phase, decisions are made on those alternative that best suit the situation at hand. Also, decision on who should operate the different functions in the organization is decided upon and which material option is preferred to the other and that should be adopted. The importance of the diagnostic stage of TQM is that it is used in identifying problems and solving problems. Thus, it is very vital in the process of an organisation’s TQM implementation. The next stage is the Planning stage in the TQM implementation. Planning consists of strategic planning and developing more short-term detailed plans. Thus, in the TQM planning stage, this involves a strategic plan on which course to take in implementing the company’s TQM, to make it a successful venture. Furthermore, according to Thomas (1995), TQM must be built into other systems, particularly those involving planning and rewards. Leaders should expect a long-term process, including a transition period. They will need to be persistent, using constant reinforcement, for example, through continuous training. Cohen and Brand suggest that TQM should eventually be made an invisible part of the organization, permeating all areas and the responsibility of everyone. In the view of Nurre (2005), in the planning stage, managers make decisions concerning which alternatives should be selected. Financial information is often a vital component of this decision-making. Once the alternatives have been selected, detailed planning is possible. These detailed plans are usually stated in the form of budgets. The control function of management is aided by performance reports that compare actual performance to the budget. This feedback mechanism directs attention to activities where managerial attention is needed. That data presented by information technology tools gives the decision maker the choice to make the right by choosing the most feasible and productive alternative. The strategy preparation stage has to do with the identification and solving of quality issues by involving all management and supervision in a proper scheme of training and communication. Here, the organisation is oriented along the organisation’s move to bring about top quality in all its services, targets are set and these information are further relayed to subordinates to keep them abreast with the organisation strategy. The role of information technology comes to play in the area of information dissemination to top-level managers who are to partake in the implementation of the organization strategy on TQM. In addition, suggestions from the senior workers are welcome in drawing the strategy on which the organisation seeks to operate. This is also derived by the proper utilization of information technology tools. TQM strategy preparation requires systematic changes in management practice, including the redesign of work, the redefinition of managerial roles, the redesign of organizational structures, the learning of new skills by employees at all levels, and the reorientation of organizational goals. These make all the organizational functions to be directed at bringing out the best quality as outcome in every stage of the organizational activities.   â€Å"The strategy is based as the systems concepts and structured around the business processes of an organization. Such an approach makes the entire system documentation user-friendly and therefore easily implementable and upgradeable, in response to changing needs.† (Nandi, 2005). TQM’s strategy preparation stage, thus requires systematic changes in management practice, including the redesign of work, the redefinition of managerial roles, the redesign of organizational structures, the learning of new skills by employees at all levels, and the reorientation of organizational goals. It becomes very important in the TQM implementation because it gets the organization ready for the proper implementation of the TQM. Thus, this leads to the organization success. The implementation stage is the carrying out of service or giving customer the quality product to meet their needs as they envisage it. Under this stage, everybody including the supplier and consumer are linked in the quality chain of the TQM of the organisation. Current approaches to total quality implementation initially, when managers do TQ they tend to utilize exemplars specific to, and introduce bundles of activities primarily from, one mindset Many managers measure the success of their TQ implementation programmes in terms of increases in systems predictability, reductions in waste or system leakage, and improvements in system outputs per unit of input (Ibid). In this stage, there is the need to rely always on a control measure as a way of checking and preventing the TQM strategy from derailing and missing its target. Thus, statistical data need to be taken to see the satisfaction of clients from time to time. This information is derived from business intelligent tools. CONCLUSION The contribution of information technology to an organization strategic process is of great importance when such organization which to embrace total quality management. Through basic business intelligence tools like Data mining, Data warehousing, Online Analytical Processing (OLAP), Queries etc. the vital information needed for effective strategic planning is derived from databases. Also, these tools give the organization the medium of transmitting its information across the organization. Data mining brings about those hidden information unknown to an organization to utilize this for its advantage, while Data warehouse through its software collate those redundant data in the organization’s database and formulate a database useful for its planning process. The utilization of business intelligence tools requires that it is structured to suit the organization’s problem. Hence, it requires that a great understanding of an organization is known to the experts and practitioners of these business intelligence tools for it to be effective in aiding the organization in strategic drives in meeting its objectives and long term goals. BIBLIOGRAPHY Chopoorian, John A. et al (2001), Mind Your Business by Mining Your Data in SAM Advanced Management Journal Vol. 66, No. 2 Dale, B. (Ed.) (2003), Managing Quality 4th edition. Blackwell. Oxford. Drucker, Peter (1969), The Age of Discontinuity: Guidelines to Our Changing Society, New York: Harper and Row. Flynn, B.B. Flynne, E. J. (1996), â€Å"Achieving Simultaneous Cost and Differentiation Competitive Advantage through Continuous Improvement: World Class manufacturing as a Competitive Strategy† in Journal of Managerial Issues. Vol. 8, No. 3 Jamshid Gharajedagi, (2005) â€Å" Making TQM work for America: The interactive design approach† http://www.interactdesign.com/tqm.html (3/ 09/ 2005) Jayamalini, G. (1999) â€Å"An Overview of TQM in Libraries† Documentation Research and Training Centre, Indian Statistical Institute January 6-8. Morris, Foster (1994), â€Å"Regenerating Your TQM Effort: What to Do When It Runs out of Steam† in   The TQM Magazine, Vol. 06 Issue 4 Nandi,S.N. (2005) â€Å"TQM, benchmarking and Sips Division† http://www.npcindia.org/tqm.htm (4/09/2005) Nurre, Rosemary (2005), â€Å"Introduction to management accounting† http://smccd.net/accounts/nurre/online/chtr1.html   (4/11/05) Peter, J. Dowling, et al (2005), Strategic Management: Competition and Globalization (2nd Pacific Rim Edition) Porter, E. Michael (1985), Competitive Advantage: creating and Sustaining Superior Performance. New York Ringland, Gill (1998), Scenario Planning: Managing For the Future. London: John Wiley Sons Limited Ross, J.E. (1999), Total Quality Management: Text, cases and readings. Florida: St. Lucie Press, Boca Raton. Sims, Ronald R. (2002), Organizational Success through Effective Human Resources Management. Westport, CT: Quorum Books Thearling, Kurt (1995), From Data Mining to Database Marketing DIG White Paper. October http://www.thearling.com/text/wp9502/wp9502.htm (29/09/06) Thomas, Packard, D.S.W (1995), â€Å"TQM And Organizational Change And Development† in Total Quality Management in the Social Services: Theory and Practice. Burton Gummer and Philip McCallion, Eds., Albany, NY: Rockefeller College Press. Vriens, Dirk (2004), The Role of Information and Communication Technology in Competitive Intelligence University of Nijmegen, The Netherlands www.bi-kring.nl/bi-kring/community/partners/contentlev/abk/01chap.pdf (29/09

Applications of Social Pedagogy

Applications of Social Pedagogy In continental Europe the idea of social pedagogy has evolved as a form of social work practice (Midgley, 1997). But the idea of social pedagogy has a quite unfamiliar meaning to those from the UK. As a result its contents can be initially hard to understand. Starting at the broadest level, pedagogy refers to the study of education, methods of teaching and related fields. At the highest level, Moss and Petrie (2002) describe pedagogy as being fundamentally composed of four aspects. The first is the development of theory, the second involves policy, the third the education and training of workers and finally what children actually do on a daily basis. Two of the most important levels are those of training and theory. Pedagogy theory at an academic level takes in a variety of different disciplines such as criminology, social history, sociology and psychology (Moss Petrie, 2002). At the level of training, those undertaking training in pedagogy take courses in a variety of different courses including drama, art, music and a range of other practical subjects (Moss Petrie, 2002). At the lower level of everyday training and practice, pedagogy can be seen to operate in different ways across European countries. For example in Belgium there is a five year course which is ultimately focussed on academic work and further study. In Denmark there is a single profession who are trained to work with all children up to the age of 18. In France, however, pedagogues are trained for children of different age-groups, for example one group is from 18 months to 6 years old. Despite these differences, European countries still mostly have the idea that there is some overarching theory and framework behind their practice, something that is missing in the UK. This is because pedagogy is backed up by the body of knowledge known as pedagogics and practitioners are aware that they are drawing from a common pool of ideas (Moss Petrie, 2002). Across all these different European countries, however, some commonalities can be drawn out. One of the most important is the holistic approach that is central to European pedagogical practice (Hill, 1991; Tuggener, 1993). It is a reflective approach that aims to bring into practice aspects of the whole child. What this means is that the childs emotional state, their history, their thoughts and feelings all of these are taken into account by the social pedagogue. The second aspect of social pedagogy which is extremely important is that the interaction with the child is seen as relational (Moss Petrie, 2002). The social pedagogue is not just carrying out actions on the child, but is engaging in a dialectic process with them. There is a cross-over here from the professional to the personal. These factors provide quite a contrast to the situation in the UK. Here the profession of social work is very fragmented, with an underlying assumption that working with children can be little more than child-minding. As a result the working conditions and pay are relatively low (Cameron, 2004). Similarly levels of training are much lower than in the European context. It is useful to examine the idea of reflective practice in greater detail to see how it can be applied to everyday practice. Pedagogy sees every incident that occurs as having the potential for learning (Moss Petrie, 2002). A pedagogue will, therefore, analyse a particular incident to search for ways in which learning can be extracted. If the outcome was not ideal, then other ways of dealing with the situation will be explored. In the same way, children are encouraged to have the same attitude towards incidents that occur as the pedagogue does. They should be encouraged to think how they might have acted differently and what the incident means to them. The pedagogue, therefore, needs to provide a comfortable space in which this type of reflective questioning can occur. Two major aspects that have emerged from the study of continental European social pedagogical practice are a holistic approach to children and youths along with engaging in reflective practice. A holistic approach taps directly into many of the key roles of the social worker as identified by TOPPS (2004) in the national occupational standards. For example Key Role 1 of preparing for work with individuals and families will involve finding out about a persons background, a vital step in understanding them holistically. A second example is Key Role 3 which is supporting individuals and representing their needs. Without a holistic understanding of individuals wider psychosocial circumstances, it is not possible to carry this out effectively. The second major aspect important in European social pedagogy is the use of reflective practice. Again, this ties in with many of the key roles. For example Key Role 6 is to demonstrate professional competence, as part of this critical reflection on the social workers own practice is an important component (TOPPS, 2004). Further, as part of Key Role 6 it is recommended that the social worker reflects on outcomes. As a central part of social pedagogical practice this will be directly relevant to this Key Role. Also, Key Role 1 requires the social worker to reflect on their own background and how that will affect the relationship (TOPPS, 2004). Clearly the use of reflective practice will be important in this context. Further, Key Role 4 requires that the social worker evaluate their own practice effectively. As part of this they are required to reflect on their own decisions and whether these resulted in the desired outcomes. Again, reflective practice in a social pedagogical form will address this Key Role. In conclusion, it is clear that many aspects of continental European social pedagogy can be used in the British context. In particular both reflective practice and a holistic approach are congruent with the national occupational standards for social workers. References Cameron, C. (2004a) Building an integrated workforce for a long-term vision of universal early education and care, Policy Paper 3, Leading the Vision series. London: Daycare Trust/Paul Hamlyn Foundation. Hill, M. (1991). Social work and the European Community: the social policy and practice contexts. London: Jessica Kingsley Publishers. Midgley, J. (1997). Social welfare in global context. Thousand Oaks: Sage Publications. Moss, P., Petrie, P. (2002). From childrens services to childrens spaces: public policy, children and childhood. London: Routledge Falmer. TOPPS (2004). National Occupational standards for social work. Leeds: Topss England. Tuggener, H. (1993) The role of the social pedagogue: An outline of a European model. Child and Youth Care Forum, 22(2), 153-157.

Illegal Immigration Essay -- Immigrants Aliens USA Mexicans

Illegal Immigration   Ã‚  Ã‚  Ã‚  Ã‚  One of the most controversial political issues of today is that of illegal immigrants from Mexico. Illegal immigration into the United States is a problem that should be stopped, as it is unfair to both Americans and to the people of the country from which they illegally immigrated. It is thought that the majority of illegal aliens residing in the U.S. are Mexicans (Anderson 55). Roy Beck clarifies the situation by stating, "The national consensus is that the United States should be a post-mass immigration country has included most leaders of business, religion, labor, academia, and social work." Illegal immigration from Mexico must be stopped by means of different policies and other methods of prevention, because the effects on both Mexico and the United States are predominately unfavorable.   Ã‚  Ã‚  Ã‚  Ã‚  There are multiple policies and means of preventing illegal immigrants from entering the United States. Immigration laws are the back bone of illegal immigration prevention. Proposition 187 is a tough immigration law clamping down on illegal aliens, used in California. It doubled the number of boarder guards, made it harder for legal immigrants to bring their families over, not permitting as much political help and was harder on illegal aliens already here (DiConsiglio 3). NAFTA, officially, hasn’t reduced as much illegal immigration as had been hoped, but, it helped Mexico recover faster from it’s economic crisis in ‘94-’95, which has stopped a larger flood of people, since most immigrants tend to come to the U.S. in times of Mexican economic depression ("Mexico" 2). The major reason Mexicans tend to illegally immigrate is to find jobs. Therefore, elimination of the chance of them getting a job would be a problem. A bill shown to the Ho use, by California would let the employer enter a job applicant’s social security number over the phone to receive confirmation, of a person’s official citizenship (DeMott 31). That would work in conjunction with the need for proper documentation to be shown to employer for current verification of legal citizenship, limiting their job opportunities and thus discouraging them from ever illegally immigrating. The Border Patrol is the most effective and widely used form of prevention. It is an agency of Immigration and Naturalization, that is charged with detecting and preventing illegal passage to the... ...ent crimes, twice as many unemployed, more than twice the welfare dependency, and more than seven times as much crowded housing (Beck77). These statistics are astonishing and represent the essence of the impact of illegal immigration on America. The following statement by Lydia Anderson exemplifies the effects of illegal immigrants and the discourtesy they have for America: Whether they take jobs or burden our social services, however, the continued influx of illegal immigrants promotes disrespect for the law and seriously limits our ability to control out immigration policy.   Ã‚  Ã‚  Ã‚  Ã‚  Illegal immigration from Mexico is a problem and must be stopped using different means of prevention we can avoid any negative repercussions on Mexico and the U.S. It is an economic drain on the U.S. and it is degrading the condition of American society as a whole. Frank Sharry, of the liberal National Immigration Forum has said, "There is virtually a national consensus that illegal immigration is a problem." With this in mind, in a few years, there will be new policies implemented that will virtually wipe out illegal immigration, mainly focused on preventing illegal aliens from acquiring jobs.

Amendments to the Constitution Essay -- First Amendment, Second Amend

The framers of our Constitution knew that time has a way of changing countries and their citizens. Our country was in a whirlwind of change in 1789 as people were experiencing freedom from the tyranny of England for the first time in their lives. Our country was being molded and formed into a great nation by the founding fathers. Expectations and rules had to be set to protect the rights of the minorities and majorities. Amendments to the Constitution were written to ensure equality for all in changing times. The First Amendment is one of the most recognized rights in the Bill of Rights. It is a basic right that seems to help define each person as an individual yet as part of an association. The amendment states that â€Å"Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people peaceably to assemble, and to petition the Government for a redress of grievances† (Constitution, Amendment 1) This amendment gave the right to secure and practice any religion. Religion was the reason that the Puritans left England. They wanted to be free to start their own churches and be free from religious persecution. The first amendment allows individuals the right to be part if any religion, if any, of their choosing. The vast majority of religious associations attest to this amendment: Catholics, Protestants, Scientologists, Jews, Hindus, and many, many more. United States citizens also enjoy the right to express themselves and their opinions in printed form or verbally. This is known as the freedom of the press. There are restrictions within reason, such as restrictions on libel and slander, and obscene act... ...ad a ban on handguns for 32 years. The ruling states that the Second Amendment guarantees the individual right to posses a firearm, even if they have no connection to a military organization, as long as the firearm is for law abiding reasons, such as self-defense in the home. (Fields, 2010). The First and Second Amendments will forever be ‘contemporary issues’. The rights that are guaranteed to us are the same ones that allow us to question our government and allow for change. It will be a challenge for our courts to keep up with the changing times yet keep our rights intact. These rights are part of the foundation of our society. The framers had insightful intent to include the basic rights of all people for generations. Our great nation has flourished because of these rights- they allow each all of us to be unique individuals while being completely whole.

Comparison of Popes The rape of the Lock and Swifts A Modest Proposal

Although Alexander Pope's, The Rape of the Lock, and Jonathan Swift's A Modest Proposal are both witty satires, they differ on their style, intention, and mood. To begin, in The Rape of the Lock, Alexander Pope uses satire to invoke a capricious, melancholy mood to illustrate the absurdity of fighting over the cutting of one's hair. Hidden inside this poem is a crafty criticism of the society that helps create the crisis over the stolen lock. A Society in which appearances ere more important to a person’s sense of identity, and treats the insignificant with utmost importance. The very title of this mock- epic gives the audience a clue, the word "rape" and all its implications bring to mind a heinous crime of violation. Pope chose to utilize the heroic couplet to trivialize this mock- epic â€Å"But when to mischief mortals bend their will, how soon they find it instruments of ill!† (3. 53-54). He also employs in many instances, historic allusions to give the poem a serious feel â€Å"Fear the just Gods, and think of Scylla's fate! chang'd to a bird, and sent to flit in air, she dearl...

Nvq Level 3 H&S

CU1530 Promote Communication in Health, Social Care or Children’s and Young People’s Settings 1UNDERSTANDING WHY EFFECTIVE COMMUNICATION IS IMPORTANT IN THE WORK SETTING. 1. 1IDENTIFY THE DIFFERENT REASONS PEOPLE COMMUNICATE. People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued. 1. EXPLAIN HOW COMMUNICATION AFFECTS RELATIONSHIPS IN THE WORK SETTING. Effective communication helps us not only relate better to each other, it also helps us do more with minimal effort. Breakdown in communication in the work setting can lead to a number of things including a sense of anxiety, alienation as well as feelings of isolation. Positive communication skills like listening, open-ended questions and calm tone of voice help unite people because they are behavior’s that lead to sustained relationships.Workplace relationships also become a lot stronger when people can clearly and effectively communicate what they need and allow others to do the same. A frequently overlooked quality is the ability to actively listen which will help you obtain more information to enforce better decisions. The power of effective communication is essential and the ability to have the chance to develop, expand and develop personal relationships will stand you in good stead and for the company. 2BE ABLE TO MEET THE COMMUNICATION AND LANGUAGE NEEDS, WISHES AND PREFERENCES OF INDIVIDUALS. . 2DESCRIBE THE FACTORS TO CONSIDER WHEN PROMOTING EFFECTIVE COMMUNICATION. When communicating with others the content of the message needs to be clear, but it also needs to be said in a clear way. When receiving messages it is necessary to be alert to both verbal (spoken) and non-verbal (body language) messages. To communicate effectively keep in mind factors such as – environ ment: Are noise and activity levels too high? Do you need privacy? Would it be easier to have this conversation while carrying out an activity ogether? Walking or working side by side can ease the flow of conversation. Proximity: The better you know a person the closer you are likely to be physically. Closeness can encourage sharing. Positioning chairs at an angle rather than side by side makes it physically easier to talk to another person. Sitting directly opposite is more formal and can feel confrontational. Sometimes a table between you helps a person feel protected. Yelling from one room to another doesn’t aid communication!Orientation: Leaning forward can communicate that you are interested, but too close might invade ‘body space’. Turning away can show lack of interest, but standing directly opposite a person can be too direct, where being at an angle can provide a helpful space. Posture: Folded arms can look defensive and discourage communication. Friends and family without realizing, often mirror the other person’s posture during conversation, which is thought to increase a sense of familiarity. Standing over a person who is seated might feel patronizing or threatening.Touch: A light touch on a person’s arm or hand can communicate caring and understanding, but sometimes touch can feel intrusive, even threatening. Touch is a safeguarding issue and you must never impose yourself physically on a vulnerable adult. 3 BE ABLE TO OVERCOME BARRIERS TO COMMUNICATION. 3. 1EXPLAIN HOW PEOPLE FROM DIFFERENT BACKGROUNDS MAY USE AND/OR INTERPRET COMMUNICATION METHODS IN DIFFERENT WAYS. Each individual communicates slightly differently according to their different background and experience and the service users we work with may have a diverse range of communication needs and preferences.Although individuals share personality traits in common with others, the unique make-up of these and the way they operate together is individual to that person. One individual might be quiet and reserved, another enthusiastic and bubbly and this will affect the way each communicates and responds to communication. There are also factors such as literacy skills, Literacy skills refer to a person’s competence in reading, writing and speaking in a particular language.The service users you work with may be at different levels of competence in literacy and need to be communicated with at a level they can cope with. Some adults struggle with literacy and may feel embarrassed by their difficulties. As well as literacy skills, some individuals will have better access to and be more competent using information and computer technology (ICT) than others. You should not assume that everyone you have dealings with at work has access to the internet and email, or mobile phones, or that they are competent in using such technology. . 2IDENTIFY BARRIERS TO EFFECTIVE COMMUNICATION. Communication is not always straightforward and a number o f barriers can be encountered when working in health and social care settings. Communication is a complex process and can be interrupted at any stage by a number of different barriers for instance – when someone cannot receive or pass on information because they have an impairment to one or more of their senses, most commonly a visual or a hearing disability or communication is affected by the environment that people find themselves in.For example, someone who does not see very well will struggle to read written information in a dimly lit room. There are also barriers faced due to cultural differences when the same thing means different things in two cultures, communication can be difficult or when a person uses language that not everyone uses, such as saying they have a problem with their waterworks. This can mean their plumbing system but also means a problem going to the toilet.Sometimes it may be appropriate to use slang with your peers but in normal working with colleagu es or service users you should avoid using any language that can be misunderstood or misinterpreted or that might cause offence. 3. 5 EXPLAIN HOW TO ACCESS EXTRA SUPPORT OR SERVICES TO ENABLE INDIVIDUALS TO COMMUNICATE EFFECTIVELY. Some people have communication difficulties that require extra support or services to enable them to communicate effectively.